Our Plans
Experience // Local // Reliable
Experience // Local // Reliable
"We are confident our system is running at peak performance. Remote access and problem solving have help to reduce computer downtime. The response time is excellent and all the engineers are very professional in dealing with our staff.”– Dr. Dennis Barrett, Director, DePaul School For Hearing and Speech
"I am writing to say THANK YOU to each of you for your continued support and efforts in helping to keep Anderson Interiors, Inc. operating smoothly. I commend each of you for your caring attitudes and your willingness to take care of all our situations, no matter how large or how trivial..."– Ms. Lisa Anderson Gerber, Chief Financial Officer, Anderson Interiors, Inc.
"For the past 17 years, we have relied on Quality Computer Services for all of our computer needs. Their staff has always been responsible, reliable and professional. Their knowledge has been very beneficial to us as they have coordinated several upgrades for our company..."– Mr. Jeffrey Triplett, IT Manager, Automotive Systems Warehouse
"Quality Computer Services, Inc. has been able to help us reduce our costs with better service. The engineers are very helpful and they know what they are doing."– Ms. Brenda McConnell, Office Manager, Integrated Environmental Systems
"The service we receive from Quality Computer Services, Inc. is both quick and friendly. The engineers are always punctual and provide quality service on every call."– Ms. Debbie Flaherty, President, Day Automotive Group
“All of us at DePaul cannot say enough good things about Quality Computer Services, Inc. Before Quality Computer Services, the technicians we contracted could not compare to the services we now receive..."– Ms. Dianne Vano, Administrative Assistant, DePaul School for Hearing and Speech
"Having the Managed Services plan through Quality Computers is one of the most valuable expenses we have. I can’t imagine how many man hours would be spent doing what they accomplish for us..."– Ms. Lisa Boyd S.W. Coy Advisors
Our Proactive IT Support Plans were designed to dramatically reduce or eliminate computer problems in your business while maximizing your network’s speed, performance, and stability, without the expense of a full-time IT staff. We become your complete Outsourced IT department.
Unlike other support plans that are reactive and that profit from the failures in your IT environment. Our Proactive plan is designed to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss. In fact, our Proactive IT Support Plan does not allow us to profit from your technology troubles in anyway.
Our Proactive IT Support Plans include the following:
Customers with this Support Plan receive the level of response that has been outlined in their specific contract. If a customer purchases our Standard Block of Time, they receive next day response unless an expedite fee is charged.
The response time can be negotiated if a Custom Block of Time Support Plan is purchased. QCSI can customize a plan to meet your specific service needs.
QCSI can provide a technician for a set number of hours per week, per month or per year. This plan offers additional discounts over our normal Block of Time rates.
Custom Agreements are also available to meet specific needs of our clients. These types of agreements can offer a significant discount over our normal Block of Time rates. Our client commits to a minimum number of hours per year and we commit to providing a significant discount.
Quality Computer Services also offers our support service on a time and material basis. Our hourly rates are one of the lowest in the computer industry. Service is available on a “first come first serve” basis. The turnaround on Time and Material calls is typically 3 to 4 days.
If your service needs are not time sensitive, then our Time and Material Support may be for you and your organization.