ProactivCare Plans – Quality Computer Services, Inc.

The Smarter Solution for Your Technology Needs

Focus on your business more—and your technology less.

Whether you manage a start-up, small business or mid-sized company, you simply can’t afford a technology breakdown. At Pittsburgh-based Quality Computer Services, Inc., [Link to About Us Page] our ProactivCare Service Plans give you the peace of mind that comes with reliable, consistent and customized IT support services.

Your problems become our problems. By proactively monitoring your network, we will help you prevent virus and spyware attacks, manage data backups, provide software recommendations and upgrades, and much more. There’s virtually nothing we cannot do regarding your technology needs.

Even better, with one of our signature ProactivCare Service Plans, you can focus on the day-to-day operations of your business, knowing your IT partner is someone you can rely on to address your technology issues in a timely manner. The protection offered under our ProactivCare service plans is among the most dependable and comprehensive available in the market.

Get Superior and Affordable Technology Support

Pay one flat affordable monthly rate and receive all the technical support you need without hidden charges, caveats, or disclaimers. We offer three options that will provide a solution to fit both your specific needs and budget:

Gold
Silver
Bronze

Before getting started, we will take the time to better understand your business so we can recommend the appropriate ProActivCare plan. Each plan comes standard with these support services:

24/7 Network Monitoring: Detect network problems before they escalate into downtime, data loss, or expensive repair issues. Get faster performance, fewer glitches, and practically zero downtime. We can access and repair most network problems remotely. If we cannot fix it remotely, we will dispatch a technician to your offices the same day.
FREE Unlimited Help Desk Support: Speak to a knowledgeable technician anytime during business hours about any IT issue. It’s like having your own in-house IT department—without the cost.
Guaranteed 1-Hour Response
Antivirus Updates and Security Patch Management: Safeguard your data with our comprehensive monitoring and deployment of virus definitions and updates, as well as identification and automatic updating of all software patches and hotfixes. Your system will always be current and running at optimal performance.
Virus Removal and Cleaning: Prevent viruses from jeopardizing your network’s security. You’ll sleep easier knowing cyber criminals are being thwarted by our 24/7/365 monitoring and on-going maintenance.
Spyware Monitoring and Removal: Stop annoying spam, pop-ups, and spyware from taking over.
Network Audit/Asset Management: Maintain a comprehensive record of IT assets by collecting and tracking hardware and software inventory while ensuring compliance with all licenses and establishing proper configurations.
Monitor Backup Solution: Schedule backups to help maintain data integrity so your valuable information is secure and recoverable.
Unlimited Software Upgrades (labor only)
Vendor Liaison: Act on your behalf with your phone, internet and other providers so your problems are taken care of promptly and completely.

Focus on What Matters

You already have plenty to worry about. Let us manage your technology so you can concentrate on what you do best…growing your business.